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Cross-Platform
UX Design for a Payment App

Role: UX Design Intern at Rakuten Group, Inc

Skills: Qualitative Analysis, Sketching, Wireframing, Prototyping, Usability Tests

Duration: Februrary 2022

Project Type: Internship

Summary

The goal of this project was to design payment application features that are cross-functional and focused on increasing interoperability between different online service platforms. This includes e-commerce platforms and a variety of other services.

Our application design facilitated transactions across multiple platforms, improved the overall user experience and made it easier for users to conduct online transactions. By focusing on interoperability, we broke down barriers for users to access a wide range of services and platforms.

Process / My Focus

My work focused on designing meaningful and interactive application features

according to the following process

1. Understanding Users
2. Concept Designing
3. Prototyping
4. Concept Validation

By understanding various in-house services and the user needs, I learned not only UX research / design skills, but also the importance of the business perspective to provide delightful user experiences.

All of my work during the internship is protected by a Non-Disclosure Agreement.

Please reach out to me if you have any questions regarding this project.

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